Cookies Policy

About this Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, phone, tablet or other device when you visit a website. They allow a website to remember information about your visit and can help it operate as intended. Other technologies, such as pixels, tags, software development kits and local storage, may perform similar functions. In this policy, we refer to all of these technologies as cookies unless a distinction is needed.

21bit Casino may use cookies and similar technologies to provide a functional and secure online gambling website. Their use may support account access, website navigation, game features, responsible gambling tools, fraud prevention, service improvement and the delivery of relevant information. Some cookies are required for core website functions, while others are optional and may be controlled through the cookie settings available on the website or through your browser.

This policy applies to cookies placed by 21bit Casino and, where relevant, cookies placed by service providers or other third parties that support the website. It applies when you browse the website, create or access an account, use online services, or interact with communications that link to this policy. The cookies and technologies used may vary depending on the pages, features and services you access.

By continuing to use the website, you may allow cookies that are necessary for its operation and, where required, any optional cookies that you accept through the available preference tools. You can change your choices at any time, subject to the information and controls provided on the website.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies help the website perform essential functions. They may be used to maintain a secure session, remember authentication status, support account access, process requests, protect forms, identify unusual activity, and maintain the integrity of pages and services. These cookies are generally required for the website to work properly and may not be disabled through the website preference tool. If you block them through your browser, some areas of the website may not function.

Functionality cookies

Functionality cookies allow the website to remember choices and preferences. For example, they may remember language, display, region, accessibility or session preferences. They can help provide a more convenient experience by reducing the need to repeat selections. If you do not allow these cookies, the website may still be available, but certain preferences may need to be selected again during later visits.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, the type of device used and general technical information. This information can be used in aggregated or statistical form to identify errors, monitor performance, improve navigation and make the website easier to use. These cookies are not intended to identify you directly, although information collected through them may be associated with other information where permitted.

Advertising and similar cookies

Where used and permitted, advertising or similar cookies may help measure campaigns, understand how visitors reach the website, limit repeated advertising, or present information that is more relevant to a user's interests. These cookies may be placed by 21bit Casino or by selected service providers acting on its behalf. You can usually control optional advertising cookies through the website preference tool or your browser settings.

Security and responsible gambling technologies

Cookies and related technologies may also support security, risk management, identity checks, fraud detection, account protection and responsible gambling features. They may help us recognise a returning device, identify activity that appears unusual, maintain requested restrictions or support the safe operation of the website. These technologies are used to help protect players and the service and should not be disabled where doing so would prevent important safety or account functions from working.

• Session cookies, which normally expire when you close your browser or finish a session.
• Persistent cookies, which remain on your device for a defined period or until you remove them.
• First-party cookies, which are set by the website you are visiting.
• Third-party cookies, which are set by a service provider or other organisation that supports a website feature.

How cookies are used

The information collected through cookies may be used for several connected purposes. These purposes include keeping the website available, remembering your settings, helping you move between pages, maintaining account and session security, supporting customer service, detecting technical problems, understanding general website use, and improving features and content. Cookies may also help us identify whether a communication or website link has been viewed or used, where this is appropriate.

Cookie information may be combined with information you provide directly or information collected when you use the website. Any use of personal information is handled in accordance with the Privacy Policy and applicable requirements. We aim to use information for legitimate and stated purposes and to limit access to people and providers who need it for those purposes.

Some cookies are used only for the duration of a particular visit. Others may remain for a longer period so that the website can remember a preference or recognise a returning browser. The length of time a cookie remains depends on its purpose, its settings and whether it is a first-party or third-party cookie. We do not suggest that every cookie will be used for the same period.

Cookies do not normally contain information such as your account password in plain text. However, information linked to an online identifier, device or account may still be treated as personal information under applicable privacy requirements. You should keep your devices, browsers and account details secure and should avoid using a public or shared device for account access where possible.

Your cookie choices

When a cookie preference tool or banner is available, you can use it to accept or reject optional categories of cookies. Your selections may be saved using a cookie or similar technology so that the website can remember them. If you clear your browser data, use another device or access the website through another browser, you may need to make your selection again.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view, delete, block or restrict cookies. Browser help pages normally explain how to manage these settings. You may choose to block all cookies, block only third-party cookies, or receive a notification before a cookie is stored.

1. Open the settings or privacy controls in your browser.
2. Review the available controls for cookies, site data or tracking.
3. Choose whether to allow, remove or restrict cookies.
4. Close and reopen the browser if required, then revisit the website.

Blocking or deleting cookies may affect the way the website works. You may be unable to sign in, keep items or preferences during a session, use certain account features, play games, complete forms, access responsible gambling tools, or receive a consistent experience. For this reason, we recommend allowing strictly necessary cookies while controlling optional cookies according to your preferences.

Some third-party services may provide their own privacy or cookie controls. Those controls are managed by the relevant provider and may be separate from the settings offered by 21bit Casino. We cannot guarantee that every browser or third-party control will operate in the same way, so you should review the information supplied by the provider where appropriate.

Third parties, security and privacy

21bit Casino may use third-party providers to support website hosting, security, analytics, communications, payments, customer support, technical operations and other online services. These providers may use cookies or similar technologies to perform services on our behalf or to provide features available through the website. Their access should be limited to what is needed for the relevant service, subject to the arrangements and requirements that apply.

Third-party websites, applications, social media services or advertising platforms may have their own cookies and privacy policies. If you select a link or interact with content operated by another organisation, that organisation may collect information under its own terms. We encourage you to review the relevant privacy information before using a third-party service or providing information to it.

We use reasonable administrative, technical and organisational measures designed to protect information collected through the website. No internet transmission, website or electronic storage system can be guaranteed to be completely secure. You are responsible for using a current browser, keeping your device updated, protecting your login information and notifying the appropriate website support channel if you believe your account or device may have been compromised.

The handling of information collected through cookies may involve storage or processing in Australia or another location, depending on the services used and applicable arrangements. Further information about personal information, access requests, corrections and privacy concerns is provided in the Privacy Policy.

Changes and questions about this policy

We may update this Cookies Policy when our website, services, technologies, legal obligations or privacy practices change. The updated version will be made available on the website and will apply from the date shown in the updated policy, where a date is provided. You should review this page from time to time so that you understand the current use of cookies.

If you have a question about cookies, your preferences or the information collected through the website, please use the contact or support option made available on the 21bit Casino website. When contacting us, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

This policy is intended to explain cookie use in clear, general terms. It does not replace any applicable account terms, privacy notices, responsible gambling information or other conditions that apply to your use of 21bit Casino.